Your privacy is our priority. This document clearly explains how bomus138 collects, uses, stores, and protects your personal information. We are committed to keeping your data secure and handling it responsibly at all times.
We go beyond mere legal compliance — we go the extra mile to ensure your personal information remains secure at all times.
All data transmitted between your device and bomus138 servers is protected with 256-bit SSL encryption. This ensures that no third party can intercept or read your information while in transit.
Your personal information is stored on secured servers with strict access controls. Only authorised personnel may access this data, and every access is logged for audit purposes.
You have full control over your profile information. Through your account settings, you can update, correct, or request deletion of your personal data at any time.
Bomus138 has never and will never sell your personal information to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy.
In the event of any security breach affecting your data, bomus138 will notify you within the timeframe required by law and take immediate steps to minimize the impact.
The Bomus138 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act (PDPA) and international data protection standards applicable to online betting platforms.
To deliver the best online betting service to you, bomus138 collects several categories of personal information. This data collection is done transparently, and we only gather information that is genuinely necessary to operate the platform safely and efficiently.
Information you provide directly:
Information collected automatically:
All information collected by bomus138 has a clear and legitimate purpose. We do not collect data unrelated to the platform's operations or beyond what is required by applicable regulations.
The information we collect is used for the following purposes, all within the scope of Bomus138's legitimate interests as a licensed wagering platform or based on your consent:
| Purpose of Use | Legal Basis | Retention Period |
|---|---|---|
| Identity verification & KYC | Legal obligation | 5 years after account closure |
| Transaction processing | Contract performance | 7 years (tax requirements) |
| Fraud prevention & AML | Legitimate interests & legal obligations | 10 years |
| Customer Support | Contract performance | 3 years |
| Marketing communications | Your consent | Until you unsubscribe |
| Platform analytics & improvement | Legitimate interests | 2 years (data collected) |
We use your gaming activity information to identify betting patterns that may indicate problem gambling risk, and where necessary, to reach out to you with appropriate support resources. This is part of our commitment to responsible gaming.
For marketing communications, you may unsubscribe at any time via the unsubscribe link in any email we send, or by contacting our customer support directly.
Bomus138 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. However, there are certain situations where we may need to share your information with carefully selected parties:
All third parties working with us are bound by strict confidentiality agreements and are required to protect your data to the same standards we uphold.
If bomus138 is involved in a merger, acquisition, or asset sale, user information may be transferred as part of those business assets. You will be notified in advance before your information becomes subject to a different privacy policy.
Bomus138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage your cookie settings through your internet browser. Most browsers allow you to view, manage, and delete cookies via privacy settings. Please note that disabling certain cookies may affect the functionality of parts of our platform.
Your data security is our absolute priority. Bomus138 implements multiple layers of technical and organisational safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Our technical security measures include:
Your data is stored in certified data centres with high physical and digital security standards. Physical access to these data centres is strictly restricted and monitored at all times.
Bomus138 has a comprehensive incident response plan. In the event of any security incident, our team will respond within 72 hours and notify affected parties in accordance with applicable legal requirements.
As a data subject, you have certain rights regarding the personal information we hold about you. bomus138 fully respects these rights and provides easy channels for you to exercise them.
You have the right to know what personal data we hold about you and to obtain a copy of it.
You can request that we correct any inaccurate or incomplete information we hold about you.
Under certain circumstances, you can request that we delete your personal data from our systems.
You can request that we restrict how we process your data in certain circumstances provided for by law.
You can request that we provide your data in a machine-readable format for transfer to another provider.
You can object to the processing of your data for direct marketing purposes or certain legitimate interests.
To exercise any of the above rights, please contact our Data Protection team via Live Chat on the platform or through our official email. We will process your request within 30 business days. For complex cases, this period may be extended up to 60 days with prior notice.
Bomus138 is an online betting platform strictly restricted to individuals aged 18 and above. We do not knowingly collect personal information from children or individuals below the legal age for gambling.
If we find that we have inadvertently collected personal information from someone under the age of 18, we will take immediate steps to:
If you believe someone under the age of 18 has registered an account on Bomus138, please contact our customer support team immediately. We will investigate and take appropriate action within 24 hours.
As an online betting platform operating globally with servers distributed across multiple locations, bomus138 may need to transfer your personal data across national borders. Any such transfers are carried out with a level of protection equivalent to that provided under Malaysian law.
The safeguards we implement for international data transfers include:
Bomus138 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. We will provide adequate notice of any material changes.
When we make changes to this Privacy Policy, we will:
Your continued use of the Bomus138 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints about how bomus138 handles your personal information, we encourage you to contact our Data Protection team directly.
Our team is ready to assist you with:
Reach the Bomus138 customer support team via in-platform Live Chat, available 24 hours a day, 7 days a week. For privacy and data protection enquiries specifically, you can also contact us by official email: [email protected]
We are committed to responding to all privacy-related enquiries within 3 working days and resolve more complex requests within 30 business days.
Your privacy is fully protected. Register a bomus138 account today and enjoy a safe, fair, and enjoyable online wagering experience alongside thousands of players in Malaysia.